Final-sale policy

Please review this policy before placing your order. Due to the nature of fashion jewelry and hygiene considerations, all sales are final.

No change-of-mind returns

We do not accept returns, exchanges, or refunds for change of mind, preference, fit, color differences between screens, or items that have been worn or handled after delivery.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or different from what you ordered, email orders@sowkyacollections.com within 48 hours of delivery. Include your order number, a description of the issue, and clear photographs of the product and packaging. Do not send an item back unless we provide written instructions.

Review and resolution

We review eligible reports individually. Depending on the circumstances and available inventory, the resolution may be a replacement, store credit, or refund. This policy does not limit any rights that cannot legally be excluded.

Order cancellations

Contact us immediately if you need to request a cancellation. Cancellation is not guaranteed after payment because ready-to-ship orders may enter packing quickly.